Frequently Asked Questions

Everything you need to know about shopping with Home Addition.

What are your standard shipping times and costs?

We offer free standard shipping on all orders over $75. Orders are typically processed within 1-2 business days, with delivery taking between 3-7 business days depending on your location.

How do I track my order once it has been placed?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your shipment's progress.

What is your return policy for home goods?

We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund or exchange.

Which payment methods do you accept?

Home Addition accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products covered by a warranty?

Yes, many of our furniture and electronic items come with a limited manufacturer's warranty. Please check the specific product page for detailed warranty information.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You may cancel or modify your order within 1 hour of placement by contacting our customer support team via live chat or email.